Language Services

Virginia citizens with limited English proficiency may choose to speak with an over-the-phone interpreter when filing complaints with OSIG related to quality of services at state behavioral health facilities or to report incidents of fraud, waste or abuse in executive branch state agencies. OSIG’s contracted interpreting services offers a menu of more than 200 language options.

OSIG also works with Virginia Relay to provide deaf, hard-of-hearing, deaf-blind or speech-disabled people the ability to communicate through a combination of text telephone (TTY) and standard voice telephone tools. By dialing 7-1-1, communications assistants convey information between parties by means of these responsive telephone features.