The Office of the State Inspector General’s (OSIG) Behavioral Health and Developmental Services  (BHDS) Division operates a toll-free telephone number to encourage residents, patients, authorized representatives, citizens and state employees to report situations where abuse, neglect or inadequate care is suspected in any program or facility operated, licensed or funded by the Department of Behavioral Health and Developmental Services (DBHDS).

Reports made to the BHDS Complaint Line are anonymous. Contact the Complaint Line by:

• Toll-Free Phone Number (within Virginia)
• 1-833-333-OSIG (6744)
• Outside Virginia
  • 804-625-3255 or
  • 804-625-3258
• Online Form
• BHDS Complaint Form
• Email
  • OSIGBHDSComplaints@osig.virginia.gov